Frequently asked questions

Live and online, one-to-one (you and the teacher) or in pairs (you, one more person and the teacher), 1 to 3 times a week.

The focus is conversation: dynamic, relevant, personalized classes with Brazilian teachers. You speak the language from day 1.

English, French, Spanish and German.

No. Materials are included: no need to buy an expensive book you'll throw away later.

If the schedule allows it, yes. Just let us know.

It depends on the format (one-to-one or pairs) and how many classes a week you take. Prices are per student, per month, materials included.

The full table is on the pricing page.

No. The contract is transparent: no fine print, no fees, no strings attached.

Each month you can postpone one class for every weekly class in your plan: 1× a week means 1, 2× means 2, 3× means 3.

A postponed class becomes a make-up class. You can build up make-ups to 50% of your monthly classes.

Monday classes between 7am and 12pm: let us know by 1pm on Sunday.

Classes from Monday (from 1pm) to Saturday (until 4pm): for a class between 7am and 2pm, let us know by 8pm the day before; between 3pm and 6pm, by 10am on the day; from 6pm on, by 1pm on the day.

With notice in time, you get a make-up class. Outside these times, the class counts as cancelled, with no make-up.

Through the link your teacher gives you.

Once booked, a make-up class can't be cancelled or moved. If you study in a pair, the make-up is with your partner.

Let us know. You only pay the next invoice after your cancellation notice, with no fee.